Orders are sent from our Copenhagen based boutique in Denmark with Postnord, GLS, DHL or UPS. Items will be shipped as soon as possible after we receive a verified payment.
A tracking link directing you to the carrier’s portal will be sent to you via email once your order has shipped. Please note that the tracking information will be available after 1-2 days.
We offer free shipping on non-sale orders of 1.000 DKK and above. A shipping fee is applicable to sale items. If you have any further enquiries regarding the shipping of your order, emails us at firstname.lastname@example.org
Estimated delivery time is 2 to 7 business days. While we do everything within our power to ensure your order is dispatched and delivered on time, MKDT Studio cannot be held responsible for any late delivery or loss of orders due to circumstances beyond our control.
Delivery outside the EU within 14 working days. Please read and accept the Customs Policy below before you place your order (shipping time estimations do not include any time possibly spent in customs).
Note that we do not deliver to a PO Box.
DUTIES AND TAXES
Payment of any duty and import tax is the full responsibility of the international customer. You will be responsible for paying the taxes and duties upon delivery of the order. We do not cover the cost of customs, duties and taxes that are regulated and issue by your government. Unfortunately, these fees are beyond our control, and it will not be calculated in checkout. We recommend contacting your local customs office for information regarding these costs.
***If the recipient refuses delivery of their order due to customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund.
***Orders that are not received by the recipient and therefore sent back will be deducted a shipping fee.
***Once an order ships and is in transit, it is not possible to cancel the order.
For further questions contact us at email@example.com